How to get a job at easyJet
20 real interview questions, insider tips on the hiring process, and what easyJet actually looks for. Most people read about it. Very few practise for it.
Sign up free · No card needed · Free trial on all plans
Choose your interview type
Your question
“Tell me about yourself and what makes you a strong candidate for this role.”
About easyJet
Company overview
easyJet is a major European airline operating hundreds of routes across Europe from multiple UK bases. The company is known for no-frills operations, low-cost model, and customer focus.
Based in London, easyJet operates a large fleet serving millions of passengers annually. The company is known for efficient operations and extensive European route network.
easyJet is committed to safe, reliable operations and delivering value to customers.
Inside the company
Culture & values at easyJet
easyJet values safety, efficiency, and customer focus. The company fosters a professional culture where team members are trained to deliver safe, efficient operations. They invest in training and development.
The company emphasises safety, reliability, and cost-effective operations.
Why people want to work here
Build career with a major European airline; develop aviation expertise; training and development support; career progression opportunities; competitive compensation; involvement in growing airline business.
What to expect
Working at easyJet
The working environment at easyJet is fast-paced and customer-facing for front-line roles, with shift patterns that can include weekends, evenings, and peak trading periods. Head office and management roles follow a more traditional schedule but still require responsiveness to operational needs on the shop floor. Whatever the role, expect a culture where customer experience and commercial results drive the day's priorities. The variety keeps the work interesting — no two days are identical when you're dealing with customers, stock, and the unpredictable nature of retail.
As a 8,000+-person organisation, easyJet sits at a size where you can genuinely know people across different departments. Teams tend to be close-knit, and there's a real sense of shared purpose. You'll likely have more visibility with senior leadership than you would at a larger employer, which means your contributions are noticed and your ideas can reach decision-makers more quickly.
The culture at easyJet shapes how the day feels beyond just the work itself. Colleagues describe the environment as one that values Customer Service and Safety Focus. Lunch breaks, team socials, and informal catch-ups are part of the rhythm — easyJet recognises that building relationships across the organisation is as important as the deliverables themselves. Most employees report that the people are one of the best things about working here, and that the team dynamic makes challenging work feel manageable.
The hiring journey
easyJet interview process
easyJet's recruitment process assesses customer service skills, safety awareness, and operational capability. Process includes interviews with operational leaders.
Application Screening
1-2 weeksApplication reviewed for relevant aviation or customer service experience
Telephone Interview
20-30 minutesInitial conversation with recruiter or hiring manager
In-Person Interview
45-60 minutesInterview with operational leader on service and safety
Assessment
2-3 hoursMay include practical assessment or operational scenarios
Offer & Background Check
1 weekFinal offer confirmation and background verification
Recruitment ongoing. Application-to-offer typically 3-4 weeks.
Insider tips
Research easyJet's operations and route network; demonstrate customer service capability; show safety awareness; prepare examples of efficiency or reliability.
Your game plan
How to prepare for your easyJet interview
easyJet's interview process typically takes Recruitment ongoing. Application-to-offer typically 3-4 weeks.. Starting your preparation 4 weeks ahead gives you enough time to research thoroughly, build strong examples, and practise until your answers feel natural rather than rehearsed. Candidates who prepare systematically consistently outperform those who wing it — and interviewers can always tell the difference.
4 weeks before
Research easyJet thoroughly — read their annual report, recent press coverage, and leadership interviews. Understand their position in hospitality and any challenges or opportunities they're facing. Follow easyJet on LinkedIn and note the type of content they share — this reveals what they're proud of and where they're heading. Start reviewing the 5 stages of their interview process so you know exactly what to expect at each step. Identify anyone in your network who works or has worked at easyJet and reach out for an informal conversation.
3 weeks before
Prepare 8-10 STAR examples from your experience that demonstrate Customer Service, Safety Focus, Operational Efficiency. These should be specific, quantified stories you can adapt to different questions — don't just prepare one example per quality, because interviewers often ask follow-ups or probe the same competency from different angles. If you're applying for Cabin Crew or Flight Attendant role, make sure your examples are directly relevant to that function. Start practising answering questions out loud — silent preparation and written notes aren't enough, because the interview requires you to articulate your thoughts clearly under pressure.
2 weeks before
Do a full mock interview covering easyJet's typical question types — common, behavioural, and technical. Time your answers (aim for 2-3 minutes per STAR response — shorter feels thin, longer loses the interviewer's attention). Research your interviewers on LinkedIn if you know who they are — understanding their background can help you tailor your examples. Prepare 4-5 thoughtful questions to ask at the end of each stage. Good questions show you've done your research: ask about team challenges, upcoming projects, or how the role contributes to easyJet's strategy.
Final week
Review and refine your STAR examples — tighten any that felt long or unfocused during practice. Check easyJet's news and social media for anything published in the last few days (being able to reference something current shows genuine, ongoing interest). Confirm logistics — location, format (video or in-person), dress code, who you're meeting, and how long to allow. Prepare a printed copy of your CV, the job description, and your question list. Plan your route if in-person. The night before, focus on rest rather than last-minute cramming — confidence and composure matter as much as preparation.
Stand out from the crowd
What easyJet looks for
Customer Service
Commitment to good customer experience. Ability to work efficiently with diverse passengers.
Safety Focus
Understanding of safety procedures and compliance. Commitment to safety standards.
Operational Efficiency
Understanding of efficient operations. Attention to procedures and detail.
Teamwork
Ability to work effectively in teams. Reliability and professionalism.
Adaptability
Flexibility to handle variable schedules. Ability to work in diverse environments.
Get through the door
How to apply to easyJet
Start by studying easyJet's careers page and current openings carefully. Tailor your CV to mirror the language they use in job descriptions — hospitality employers use applicant tracking systems that scan for specific keywords, and generic applications get filtered out before a human sees them. If you're applying for Cabin Crew, Flight Attendant, Crew Supervisor, research what each role involves at easyJet specifically, not just the job title in general.
If you're early in your career, look for entry-level or junior positions on easyJet's careers page. Some roles may not be advertised externally, so networking through LinkedIn and industry events can surface opportunities before they're posted publicly. Consider whether easyJet offers internships or work experience placements as a route in — many hospitality employers use these as a pipeline for permanent roles.
Before submitting your application, research easyJet's recent news, strategy, and any public statements from leadership. Mentioning something specific in your cover letter — a recent project, a company initiative, or a strategic direction — signals that you've done your homework and aren't sending the same application to every hospitality employer. Referrals from current employees significantly increase your chances of getting an interview, so connect with people at easyJet on LinkedIn and attend any open days or recruitment events they run.
With 8,000+ employees, easyJet has a large alumni network. Search LinkedIn for former employees now working elsewhere — they can offer candid insights about the interview process, team culture, and what it's really like to work there. Current employees are also worth connecting with, but former employees tend to be more frank.
Mistakes candidates make
- 1Submitting a generic CV that doesn't reference easyJet or hospitality-specific experience — tailored applications are significantly more likely to get past initial screening. Mirror the language from the job description and quantify your achievements.
- 2Failing to research easyJet's values, recent news, and strategic direction before the interview — interviewers can tell immediately when a candidate hasn't prepared beyond reading the About page on the website.
- 3Not preparing concrete STAR examples that demonstrate Customer Service and Safety Focus — easyJet uses competency-based interviewing, so vague answers like "I'm a team player" without specific situations, actions, and measurable outcomes will score poorly.
- 4Underestimating the preparation timeline — easyJet's process typically takes Recruitment ongoing. Application-to-offer typically 3-4 weeks., and the best candidates start preparing weeks in advance. Last-minute cramming shows in your answers.
- 5Neglecting to ask thoughtful questions at the end of each interview stage — generic questions like "what's the culture like?" waste your chance to demonstrate genuine curiosity about easyJet and the specific role.
- 6Applying to multiple roles at easyJet simultaneously without tailoring each application — recruiters notice this, and it signals that you're not genuinely interested in any specific position.
Real questions asked
easyJet interview questions
20 questions sourced from real easyJet candidates. Practise answering them out loud before your interview.
- 1Tell us about your customer service or aviation background
- 2What do you know about easyJet?
- 3Describe your understanding of airline operations
- 4How would you handle passenger situations?
- 5Tell us about your understanding of safety
- 6What attracts you to easyJet?
- 7Describe a time you provided good service
- 8How do you feel about flexible scheduling?
Your career here
Growth & development at easyJet
Career progression at easyJet follows a relatively clear path for most roles. Promotions typically depend on demonstrating increased responsibility, deeper expertise, and leadership capability — whether that's leading teams, managing clients, or driving technical innovation. The organisation values both specialist depth and the ability to take on broader management responsibilities, so there are usually multiple progression routes available. Don't assume you need to move into management to advance — many hospitality organisations increasingly recognise and reward technical and specialist career paths.
easyJet invests in structured learning and development programmes, including access to training courses, conferences, and professional certifications. Many employees report that the L&D budget is generous and genuinely encouraged — not just a line in the benefits package that nobody actually uses. Whether it's technical upskilling, leadership development, or industry certifications, there's real support for continuous learning. While formal mentoring programmes may vary across departments, the culture generally encourages learning from more experienced colleagues. Building relationships with senior team members is one of the most effective ways to accelerate your development — seek out people whose career trajectory you admire and ask them for advice regularly.
For hospitality professionals, easyJet offers exposure to projects and challenges that build a strong CV whether you stay long-term or move on after a few years. The skills and experience you gain — particularly around Customer Service and Safety Focus — are transferable across the hospitality sector and beyond. Internal mobility is possible for strong performers, with opportunities to move between teams, departments, or even locations as your career develops. Many senior leaders at easyJet started in entry-level or early-career positions, which speaks to the genuine career development opportunities available.
Compensation
Salary & benefits at easyJet
Cabin Crew: £21,500-£23,500. Supervisor: £27,500-£31,500. Manager: £37,500-£48,500. Senior roles: £51,000-£71,000.
Notable benefits
Roles they hire for
Popular roles at easyJet
Frequently asked questions
What is easyJet?
easyJet is a major European low-cost airline operating hundreds of routes from UK and European bases. The company serves millions of passengers with efficient, no-frills operations.
What is typical career progression?
Typical path: Cabin Crew > Supervisor > Manager. Progress depends on performance. easyJet supports career development.
What routes does easyJet operate?
easyJet operates hundreds of routes across Europe from multiple UK bases. The extensive network includes European city and leisure destinations.
What training does easyJet provide?
easyJet provides comprehensive safety training, customer service training, and operational procedures. Safety training is extensive and mandatory.
What is work schedule like?
easyJet roles involve flexible schedules reflecting airline operations. Cabin crew require flexibility for shift patterns, time zones, and rotation.
Does easyJet support development?
Yes, easyJet offers training, mentoring, and career pathways. The company supports professional development for team members.
Similar companies
Your easyJet interview is coming.
Be ready for it.
Practise with real easyJet questions, get scored across 6 competencies, and walk in confident you can perform under pressure.
Start freeSign up free · No card needed