HR Consulting

How to get a job at Willis Towers Watson

20 real interview questions, insider tips on the hiring process, and what Willis Towers Watson actually looks for. Most people read about it. Very few practise for it.

London, UK 35,000+ 3.9/5/5 Glassdoor
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Your question

Tell me about yourself and what makes you a strong candidate for this role.

30s preparation 2 min recording Camera + mic

About Willis Towers Watson

Company overview

Willis Towers Watson is a leading global professional services firm providing advisory, broking, and solutions for risk, benefits, talent, and capital. The firm combines expertise in human capital, pensions, healthcare, investment, and risk to help organisations manage complex challenges. Willis Towers Watson works with corporations, governments, and institutions to optimise talent, benefits, and risk strategies.

Inside the company

Culture & values at Willis Towers Watson

Willis Towers Watson's culture emphasises collaborative problem-solving, expert knowledge, and genuine client partnership. The firm values intellectual rigour, practical solutions, and accountability for impact. Willis Towers Watson is committed to developing talent through mentoring, continuous learning, and clear advancement pathways. The firm celebrates diverse expertise and perspectives.

Why people want to work here

At Willis Towers Watson, you'll develop expertise in benefits strategy, talent analytics, or pension strategy—specialised and highly valued skills. The firm's diverse service offerings across talent and benefits create rich learning opportunities. Willis Towers Watson's strong mentoring, access to deep expertise, and clear development pathways make it an excellent place to build specialised consulting expertise. The firm's global scale provides international opportunities.

What to expect

Working at Willis Towers Watson

Most roles at Willis Towers Watson are office-based or hybrid, with teams typically splitting time between their London, UK offices and remote working. The day usually starts with team stand-ups or check-ins, followed by focused project work. Collaboration is a significant part of the role — expect cross-functional meetings, client interactions, and working alongside colleagues from different departments throughout the day. The rhythm varies by team, but most people find a mix of heads-down work and collaborative sessions. Peak periods (month-end, quarter-end, project deadlines) can mean longer hours, but the day-to-day pace is generally manageable.

With 35,000+ employees, Willis Towers Watson is large enough to offer diverse teams, specialisms, and career paths, but not so large that individual contributions go unnoticed. You'll typically work within a team of 6–15 people with clear reporting lines and regular feedback loops. Cross-team collaboration is common, and most people find they build a strong professional network within their first year.

The culture at Willis Towers Watson shapes how the day feels beyond just the work itself. Colleagues describe the environment as one that values Analytical rigour and HR/benefits thinking and Understanding of talent and compensation strategy. Lunch breaks, team socials, and informal catch-ups are part of the rhythm — Willis Towers Watson recognises that building relationships across the organisation is as important as the deliverables themselves. Most employees report that the people are one of the best things about working here, and that the team dynamic makes challenging work feel manageable.

The hiring journey

Willis Towers Watson interview process

Willis Towers Watson's recruiting process includes case interviews, consulting discussions, and behavioural assessments to identify problem-solvers with analytical ability and HR/benefits thinking.

1

Online application and CV screening

Varies

Online application and CV screening

2

First-round interviews (case discussions and benefits thinking)

Varies

First-round interviews (case discussions and benefits thinking)

3

Second-round interviews (complex cases and strategic discussion)

Varies

Second-round interviews (complex cases and strategic discussion)

4

Final round with director or senior leader on career vision

Varies

Final round with director or senior leader on career vision

5

Optional analytical or case assessment

Varies

Optional analytical or case assessment

4-8 weeks from application to offer

Insider tips

Develop strong case interview skills with focus on benefits and talent strategy. Research Willis Towers Watson's HR consulting and benefits expertise. Prepare examples showing HR thinking and analytical ability. Show genuine interest in talent strategy, benefits, or pensions. Build familiarity with HR and benefits landscape. Demonstrate understanding of organisational challenges.

Your game plan

How to prepare for your Willis Towers Watson interview

Willis Towers Watson's interview process typically takes 4-8 weeks from application to offer. Starting your preparation 4 weeks ahead gives you enough time to research thoroughly, build strong examples, and practise until your answers feel natural rather than rehearsed. Candidates who prepare systematically consistently outperform those who wing it — and interviewers can always tell the difference.

4 weeks before

Research Willis Towers Watson thoroughly — read their annual report, recent press coverage, and leadership interviews. Understand their position in consulting & advisory and any challenges or opportunities they're facing. Follow Willis Towers Watson on LinkedIn and note the type of content they share — this reveals what they're proud of and where they're heading. Start reviewing the 5 stages of their interview process so you know exactly what to expect at each step. Identify anyone in your network who works or has worked at Willis Towers Watson and reach out for an informal conversation.

3 weeks before

Prepare 8-10 STAR examples from your experience that demonstrate Analytical rigour and HR/benefits thinking, Understanding of talent and compensation strategy, Communication clarity and ability to advise on complex matters. These should be specific, quantified stories you can adapt to different questions — don't just prepare one example per quality, because interviewers often ask follow-ups or probe the same competency from different angles. If you're applying for Hr Manager or Business Analyst role, make sure your examples are directly relevant to that function. Start practising answering questions out loud — silent preparation and written notes aren't enough, because the interview requires you to articulate your thoughts clearly under pressure.

2 weeks before

Do a full mock interview covering Willis Towers Watson's typical question types — common, behavioural, and technical. Time your answers (aim for 2-3 minutes per STAR response — shorter feels thin, longer loses the interviewer's attention). Research your interviewers on LinkedIn if you know who they are — understanding their background can help you tailor your examples. Prepare 4-5 thoughtful questions to ask at the end of each stage. Good questions show you've done your research: ask about team challenges, upcoming projects, or how the role contributes to Willis Towers Watson's strategy.

Final week

Review and refine your STAR examples — tighten any that felt long or unfocused during practice. Check Willis Towers Watson's news and social media for anything published in the last few days (being able to reference something current shows genuine, ongoing interest). Confirm logistics — location, format (video or in-person), dress code, who you're meeting, and how long to allow. Prepare a printed copy of your CV, the job description, and your question list. Plan your route if in-person. The night before, focus on rest rather than last-minute cramming — confidence and composure matter as much as preparation.

Stand out from the crowd

What Willis Towers Watson looks for

Analytical rigour and HR/benefits thinking

Analytical rigour and HR/benefits thinking

Understanding of talent and compensation strategy

Understanding of talent and compensation strategy

Communication clarity and ability to advise on complex matters

Communication clarity and ability to advise on complex matters

Collaborative approach with strong team engagement

Collaborative approach with strong team engagement

Initiative and commitment to HR consulting impact

Initiative and commitment to HR consulting impact

Get through the door

How to apply to Willis Towers Watson

Start by studying Willis Towers Watson's careers page and current openings carefully. Tailor your CV to mirror the language they use in job descriptions — consulting & advisory employers use applicant tracking systems that scan for specific keywords, and generic applications get filtered out before a human sees them. If you're applying for Hr Manager, Business Analyst, Data Analyst, research what each role involves at Willis Towers Watson specifically, not just the job title in general.

If you're early in your career, look for entry-level or junior positions on Willis Towers Watson's careers page. Some roles may not be advertised externally, so networking through LinkedIn and industry events can surface opportunities before they're posted publicly. Consider whether Willis Towers Watson offers internships or work experience placements as a route in — many hr consulting employers use these as a pipeline for permanent roles.

Before submitting your application, research Willis Towers Watson's recent news, strategy, and any public statements from leadership. Mentioning something specific in your cover letter — a recent project, a company initiative, or a strategic direction — signals that you've done your homework and aren't sending the same application to every hr consulting employer. Referrals from current employees significantly increase your chances of getting an interview, so connect with people at Willis Towers Watson on LinkedIn and attend any open days or recruitment events they run.

With 35,000+ employees, Willis Towers Watson has a large alumni network. Search LinkedIn for former employees now working elsewhere — they can offer candid insights about the interview process, team culture, and what it's really like to work there. Current employees are also worth connecting with, but former employees tend to be more frank.

Mistakes candidates make

  • 1Submitting a generic CV that doesn't reference Willis Towers Watson or consulting & advisory-specific experience — tailored applications are significantly more likely to get past initial screening. Mirror the language from the job description and quantify your achievements.
  • 2Failing to research Willis Towers Watson's values, recent news, and strategic direction before the interview — interviewers can tell immediately when a candidate hasn't prepared beyond reading the About page on the website.
  • 3Not preparing concrete STAR examples that demonstrate Analytical rigour and HR/benefits thinking and Understanding of talent and compensation strategy — Willis Towers Watson uses competency-based interviewing, so vague answers like "I'm a team player" without specific situations, actions, and measurable outcomes will score poorly.
  • 4Underestimating the preparation timeline — Willis Towers Watson's process typically takes 4-8 weeks from application to offer, and the best candidates start preparing weeks in advance. Last-minute cramming shows in your answers.
  • 5Neglecting to ask thoughtful questions at the end of each interview stage — generic questions like "what's the culture like?" waste your chance to demonstrate genuine curiosity about Willis Towers Watson and the specific role.
  • 6Applying to multiple roles at Willis Towers Watson simultaneously without tailoring each application — recruiters notice this, and it signals that you're not genuinely interested in any specific position.

Real questions asked

Willis Towers Watson interview questions

20 questions sourced from real Willis Towers Watson candidates. Practise answering them out loud before your interview.

  • 1Tell us about your background and interest in Willis Towers Watson.
  • 2Describe a project involving talent or benefits strategy.
  • 3Give an example of when you analysed compensation or benefits.
  • 4How do you approach HR strategy challenges?
  • 5Tell us about a time you advised on benefits or talent decisions.
  • 6Walk us through a complex HR or benefits challenge.
  • 7Why talent strategy or benefits consulting interests you.
  • 8How do you balance compliance with strategic HR objectives?

Your career here

Growth & development at Willis Towers Watson

Career progression at Willis Towers Watson follows a relatively clear path for most roles. Promotions typically depend on demonstrating increased responsibility, deeper expertise, and leadership capability — whether that's leading teams, managing clients, or driving technical innovation. The organisation values both specialist depth and the ability to take on broader management responsibilities, so there are usually multiple progression routes available. Don't assume you need to move into management to advance — many hr consulting organisations increasingly recognise and reward technical and specialist career paths.

Willis Towers Watson invests in structured learning and development programmes, including access to training courses, conferences, and professional certifications. Many employees report that the L&D budget is generous and genuinely encouraged — not just a line in the benefits package that nobody actually uses. Whether it's technical upskilling, leadership development, or industry certifications, there's real support for continuous learning. While formal mentoring programmes may vary across departments, the culture generally encourages learning from more experienced colleagues. Building relationships with senior team members is one of the most effective ways to accelerate your development — seek out people whose career trajectory you admire and ask them for advice regularly.

For consulting & advisory professionals, Willis Towers Watson offers exposure to projects and challenges that build a strong CV whether you stay long-term or move on after a few years. The skills and experience you gain — particularly around Analytical rigour and HR/benefits thinking and Understanding of talent and compensation strategy — are transferable across the hr consulting sector and beyond. Internal mobility is possible for strong performers, with opportunities to move between teams, departments, or even locations as your career develops. Many senior leaders at Willis Towers Watson started in entry-level or early-career positions, which speaks to the genuine career development opportunities available.

Compensation

Salary & benefits at Willis Towers Watson

Consultant: £42,000–£52,000; Senior Consultant: £62,000–£80,000; Manager: £105,000–£135,000+

Notable benefits

Competitive salary with performance bonus (10-20% of base)
Private health insurance with family options
Pension scheme with generous employer contribution (8%+)
Flexible working and parental leave (18+ weeks)
Professional development budget and training
Gym membership and wellness support
Travel and relocation benefits
Life insurance and income protection
Annual leave: 25 days plus bank holidays

Frequently asked questions

What does Willis Towers Watson's benefits consulting involve?

Willis Towers Watson advises organisations on benefit strategy, design, and administration. This includes health insurance, pensions, wellness programmes, and employee assistance. Consultants analyse benefits costs, design effective programmes, and support implementation. Benefits consulting develops expertise in programme design and employee economics.

What is the focus on talent analytics?

Willis Towers Watson helps organisations use data to optimise talent decisions. This includes analysing compensation competitiveness, workforce analytics, and talent strategy. Talent analytics work develops skills in data analysis, compensation benchmarking, and HR strategy.

What do junior consultants work on?

As a Consultant, you'll support benefits or talent projects involving research, data analysis, benchmarking, and client support. You might conduct compensation analysis, model benefits scenarios, interview stakeholders, or help develop recommendations. You'll work closely with senior consultants and develop strong HR consulting skills.

How does Willis Towers Watson develop expertise?

Willis Towers Watson is committed to developing consultants through dedicated mentoring, regular feedback, training in benefits and HR expertise, and clear advancement pathways. You'll have a mentor and manager supporting your growth. The firm provides training in compensation, benefits, pensions, and talent analytics. Emphasis is on expert knowledge development.

What is the career progression?

The progression is Consultant (2-3 years) → Senior Consultant (2-3 years) → Manager (3-4 years) → Senior Manager (3-4 years) → Principal. Advancement depends on demonstrated client impact, HR consulting expertise, and leadership capability. Willis Towers Watson evaluates consultants regularly with clear expectations.

Do I need HR or benefits background?

No, Willis Towers Watson recruits from diverse backgrounds without requiring prior HR or benefits experience. The firm values analytical skills, business acumen, and interest in talent and benefits strategy. Willis Towers Watson will develop HR and benefits expertise through training and project work. Your analytical ability matters most.

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